SaskTel has invested $1.4 billion in its networks over the past 5 years to enhance and expand wireless, television, internet, data, and IP-based technologies across the province.

"During the COVID-19 pandemic, we realize communications services are essential as customers have increased needs to work from home and remotely, and we are taking the appropriate steps to ensure the network continues to perform well. While no one can be certain of the ongoing extent and effects of this pandemic, we are taking steps to make sure data capacity is adequate to handle the increased demands."

As of March 23rd, SaskTel has seen the following increase in demand for services:

  • Wireline Voice Traffic: SaskTel has seen a 100% increase in call attempts on overall toll traffic (long-distance). Much of this is due to toll-free calling, partly associated with conference calling activity. Teleconferencing and videoconferencing vendors are working diligently to add system resources to handle the increase in demand.
  • Wireless Voice Traffic: Across the Wireless Voice Network SaskTel has seen increases in demand of up to 16%, over the past week.
  • MaxTV: Content delivery for maxTV traffic has increased by 10-18% across the network compared to last week.
  • internet Services: SaskTel is experiencing very small growth in provincial data traffic (approximately 5%) and SaskTel’s national internet traffic has increased by about 25 to 30%.